Under Armour Return Policy 2026: Your Complete Guide to Hassle-Free Returns

Bought a pair of Under Armour running shoes that didn't fit right, or a compression shirt that wasn't quite your style? Understanding the Under Armour return policy is the first step to getting your money back without any headaches. In this comprehensive 2026 guide, we'll break down everything you need to know — from the 60-day return window to exchange options, outlet returns, and what happens if you've lost your receipt.

Whether you shop online at UA.com, through the Under Armour app, or at a Brand House or Factory House store, this guide covers every scenario so you can return with confidence.

How the Under Armour Return Policy Works in 2026

The Under Armour return policy gives you 60 days from the date of delivery (for online orders) or date of purchase (for in-store purchases) to return items for a full refund. Returns are completely free for items purchased from UnderArmour.com, the UA app, or any Under Armour Brand House and Factory House store location.

Here are the key requirements for a successful Under Armour return:

• Return window: 60 days from delivery or purchase
• Condition: Items must be in "as purchased" condition
• Proof of purchase: Required (receipt, packing slip, or order confirmation)
• Cost: Free — Under Armour provides prepaid return labels for online orders

This is a straightforward policy compared to some athletic brands. If you're comparing options, you might also want to check out our guides on Adidas return policy 2026 and Nike return policy 2026 to see how they stack up.

What Counts as "As Purchased" Condition?

Under Armour expects returned items to be unworn (beyond trying on), unwashed, and with original tags still attached. If you've taken your new UA shoes for a 5-mile run and decided they're not right, you may have trouble returning them. The item should look like it just came out of the package.

Online Returns vs. In-Store Returns: What's Different?

Under Armour offers flexibility when it comes to how you return items, but the process differs depending on where you bought them and how you want to return them.

Returning Online Purchases by Mail

For items bought on UnderArmour.com or the UA app, the mail return process is simple:

1. Get your free return label at underarmour.com/returnlabel
2. Print the label and the Return Authorization Form — if you want an exchange, mark the item for exchange before printing
3. Pack the form and item together in the original packaging if possible
4. Attach the return label to the outside of the box
5. Drop off at your nearest FedEx location or post office

Important: If you're returning items from different orders, you need a separate label and separate package for each order. Don't combine items from multiple orders into one box.

Returning Online Purchases to a Store

You can also return your UA.com or app purchase to any Under Armour Brand House or Factory House store. Bring the item with its original packing slip, and you'll be refunded to your original payment method.

However, there's a catch: In-store returns are not available for orders placed using PayPal, ApplePay, or Klarna. If you paid with one of these methods, you'll need to use the mail return process.

Returning In-Store Purchases

Bought something at a physical UA store? You can return it to any Brand House or Factory House location. Bring the item in its original condition along with your receipt. If you don't have the receipt, bring a valid photo ID.

You can also return in-store purchases by mail using the same free return label process from UA's website. Just make sure to include your original receipt in the package.

For more tips on returning without a receipt at various retailers, check out our guide on how to return without a receipt.

Under Armour Exchange Policy: Size and Color Swaps

Need a different size or color? Under Armour allows exchanges for online purchases within the same 60-day window. Here's what you need to know:

• Exchanges are available for UA.com and app purchases only
• You can swap for a different size or color of the same item
• Mark the exchange option on your Return Authorization Form before printing your return label
• Processing time: Once UA receives your return, the exchange is processed and shipped

Exchange Limitations

Not all payment methods support exchanges. Items purchased with the following methods cannot be exchanged — you'll need to return for a refund and place a new order:

• ApplePay
• Gift cards
• Klarna

For gift or retail purchases, Under Armour recommends sending the item back first, then placing a new order for the item you want. It's a two-step process, but it ensures you get exactly what you need.

Under Armour Return Policy Comparison Table

Wondering how Under Armour compares to other popular athletic and apparel retailers? Here's a side-by-side comparison:

| Retailer | Return Window | Free Returns | Receipt Required | Online-to-Store Returns | |----------|--------------|-------------|-----------------|----------------------| | Under Armour | 60 days | ✅ Yes | ✅ Yes (exceptions possible) | ✅ Yes | | Nike | 60 days | ✅ Yes | ✅ Yes | ✅ Yes | | Adidas | 30 days | ✅ Yes | ✅ Yes | ✅ Yes | | Lululemon | 30 days | ✅ Yes | ✅ Yes | ✅ Yes | | REI | 365 days | ✅ Yes | ✅ Yes | ✅ Yes | | Foot Locker | 45 days | ✅ Yes | ✅ Yes | ✅ Yes |

Under Armour's 60-day window is generous compared to Adidas (30 days) and on par with Nike. If you're looking for the most flexible return policy in athletic wear, our REI return policy guide covers their industry-leading 365-day window.

What Happens After 60 Days? Late Returns Explained

Missed the 60-day window? Don't panic — Under Armour does make exceptions on a case-by-case basis. Here's how it works:

• Under Armour reviews late returns individually and may accept or decline them at their discretion
• If your late return is accepted with proof of purchase, you'll need to ship the item yourself (no free return label), but you'll receive a refund to your original payment method
• If your late return is accepted without proof of purchase, you'll receive a UA eGift Card based on the item's last known selling price — not the price you paid

The key takeaway: always try. The worst they can say is no. And keeping your receipts organized makes a huge difference. Purchy can help you track all your purchases and return deadlines automatically, so you never miss a window again.

💡 Pro Tip: Under Armour's customer care team at 1-888-727-6687 can help with late returns, defective items, and special situations. If your online return process isn't working or you received a damaged item, calling customer care is often the fastest resolution.

Under Armour Outlet (Factory House) Return Policy

A common question is whether Factory House (outlet) purchases follow the same return rules. The good news: yes, they do. Under Armour Factory House items follow the same 60-day return policy with proof of purchase.

You can return Factory House items to:

• Any Under Armour Factory House store
• Any Under Armour Brand House store
• By mail using the free return label

There's no separate "outlet return policy" — it's all unified under one 60-day window.

Third-Party Retailer Purchases: What You Need to Know

Here's something many shoppers miss: if you bought Under Armour products from a third-party retailer (like Amazon, Dick's Sporting Goods, Macy's, or Nordstrom), Under Armour will not accept your return. You must return the item to the original retailer where you purchased it.

Each retailer has its own return policy:

• Amazon: 30-day return window
• Macy's: 30-day return window
• Nordstrom: Flexible case-by-case policy

Always check the specific retailer's policy before buying if returns are important to you.

How Under Armour Refunds Work

Once Under Armour receives your return, here's what to expect for your refund:

• Original payment method: Refunds go back to the payment method used for the purchase
• Processing time: Typically 3-5 business days after UA receives and processes the return
• Shipping refunds: Original shipping costs are generally not refunded unless the return is due to a UA error (wrong item, defective product)
• eGift Cards: Used for late returns without proof of purchase, based on last known selling price

Defective or Wrong Items

If you received the wrong item or your Under Armour product arrived defective or damaged during shipping, contact customer care at 1-888-727-6687. UA handles these situations differently from standard returns and will typically cover all return shipping costs and provide a full refund or replacement.

Tips for a Smooth Under Armour Return

Want to make your Under Armour return as painless as possible? Follow these tips:

1. Keep your proof of purchase — Save your receipt, packing slip, or order confirmation email. Better yet, use Purchy to automatically track all your purchases and return windows.

2. Don't remove tags prematurely — Try items on at home, but keep tags attached until you're sure you want to keep them.

3. Return within the 60-day window — Set a reminder so you don't miss the deadline. Late returns are possible but not guaranteed.

4. Separate orders, separate packages — If returning items from multiple orders, use a different label and box for each order.

5. Check your payment method — If you paid with PayPal, ApplePay, or Klarna, remember you can't return to a physical store. Use the mail process instead.

6. Know where you bought it — UA only accepts returns for purchases made directly through them (website, app, or UA stores). Third-party retailer purchases go back to that retailer.

7. Contact customer care for issues — Don't suffer in silence. Call 1-888-727-6687 for damaged, defective, or wrong items.

Frequently Asked Questions About the Under Armour Return Policy

How many days do I have to return Under Armour items?

Under Armour gives you 60 days from the date of delivery (online) or purchase (in-store) to return items for a full refund with proof of purchase. Items must be in "as purchased" condition.

Can I return Under Armour without a receipt?

Yes, Under Armour may accept returns without a receipt on a case-by-case basis. However, instead of a refund to your original payment method, you'll receive a UA eGift Card valued at the item's last known selling price. Bring a valid photo ID for in-store returns without a receipt.

Are Under Armour outlet returns different from regular store returns?

No. Under Armour Factory House (outlet) items follow the same 60-day return policy. You can return outlet purchases to any UA store location or by mail using a free return label.

Can I return Under Armour items bought from Amazon or Dick's Sporting Goods?

No. Under Armour only accepts returns for items purchased directly from UnderArmour.com, the UA app, or UA Brand House and Factory House stores. Products bought from third-party retailers must be returned to that retailer.

How long does an Under Armour refund take?

After Under Armour receives and processes your return, refunds typically appear on your original payment method within 3-5 business days. The exact timeline depends on your bank or credit card company.

Can I exchange Under Armour items for a different size?

Yes, exchanges for size or color are available for UA.com and app purchases within 60 days. However, items purchased with ApplePay, gift cards, or Klarna cannot be exchanged — you'll need to return and reorder.

Does Under Armour offer free return shipping?

Yes. Under Armour provides free prepaid return labels for all returns of items purchased from UA.com, the app, or UA stores. You can generate your label at underarmour.com/returnlabel.

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Tracking your purchases and return deadlines across multiple retailers can be overwhelming. Purchy automatically monitors your purchases and alerts you before return windows close — so you never lose money on a missed return again.

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Policy verified against UnderArmour.com on March 14, 2026. Return policies change — always confirm directly with the retailer before making a return.